Laptops have become more affordable the past few years. More users have switched from desktops to laptops because of the attractive prices. But to get them serviced when out of warranty can be costly. Also, some manufacturers do not cover certain damages caused by accidents unless the owner purchased a extended warranty which covers accidents.
Tymetech understands that the economy is bad and that paying hundreds of dollars to get their laptops fixed can be difficult. Whether the laptop was dropped or the kids spilled juice on it, we can help get it restored. And save you money by keeping the repair cost down so you can get back to business.
We have the experience and the resources to get the job done fast and save you money.
Call or stop in for a free diagnostic.
TERMS AND CONDITIONS
The TymeTech receipt will need to be presented to the technician for
verification prior to any service being performed. You will be called to review
your service and any additional requirements for carry-in service.
Customer Responsibilities: An adult
(18 years or older) must be present during the entire installation or repair
process. If the technician arrives at the scheduled time and no adult is
present, or if the adult leaves prior to the service being completed, the
technician will leave and you will be subject to the stated service
charges. You must type in all passwords
for security purposes. is not
responsible for lost data – please ensure you have backed up your important
data prior to any service. Customer is responsible for any data migration to a
new PC or hard drive. Data transfers are available for an additional fee.
Customer is responsible for the removal of any packing materials or trash.
There will be a $50 fee for any cancellation within 24 hours of scheduled
on-site service. Technical Service fees
are nonrefundable once the service process has begun (any cancellations must be
made prior to actual service to receive any prorated refund).
Notebook Repair: Outlined
prices do not cover liquid spillage, impact damage, missing parts or any
effects of neglect, misuse or abuse discovered at check-in or while in
Service requires a $65 nonrefundable diagnostic fee once service is
initiated. There are certain proprietary brands that TymeTech
may not be able to repair due to part availability. This will be
if TymeTech is unable to repair your machine.
Tasks That Must Be Completed Prior
to Install or Repair: Please back up all vital data files prior to service
being performed. TymeTech is not
responsible for loss of data. Any hardware devices, components, peripherals,
software or cabling needed for the install must be purchased and supplied by
you. If network connectivity is desired
for multiple devices, you must supply device (router, hub, modem or switch)
with adequate number of ports to support the required number of devices. ISP/Internet or home network connection must
be activated and working properly prior to any related install. All equipment being installed must be located
in the general area where the install is taking place. The technician must be given immediate access
to the equipment so the service call can begin as scheduled. Customer must provide adequate environment
(power, space, etc.) for the scheduled service. Customer is responsible for providing power
cords and surge protectors. Customer must have available all legally licensed
software and media that may be required.
Service Warranty: TymeTech warranties its workmanship for a
period of 30 days from the service date. This includes issues with the configured
installation set up by the technician.
TymeTech is not responsible for issues due to setting changes, new
software upgrades, ISP connection issues, relocation, viruses or spyware
issues, or misuse. A complete terms and
conditions document will be supplied to you at the scheduled service call.
- Additional trips not covered by the warranty will be
subject to charges.
- Tutorial services are not covered under this warranty
- TymeTech warranty is only valid on virus, spyware and
adware removal service if Staples technician verifies proper protection
against such threats System Minimum Requirements for Networking: Please
check to see that your computer meets these minimum requirements:
- Windows® disk or restore disk must be available with
key code at the time of installation
- A broadband or cable connection must be active before
the installer arrives
- All computers to be networked must be virus free and
all devices being connected must be in good working condition
- Internet connection, router and primary PC must be in
the same room
(Additional charges may apply if travel to site exceeds 15 mile radius)