Hi, my name is Lloyd Serrano. Founder and owner of TymeTech Inc. On-Site Computer Services. I have created this website to offer you our professional services which have been acquired through years of providing computer services in-house and in the field to many homes and businesses through New Jersey. I know what it takes to make a client smile after a computer crash. And that's get the problem fixed and the system running as quickly as possible.
I have over 23 years experience working with computers, laptops, printers, servers, disk arrays, tape libraries and networks. My experience comes from supporting computer end-users and field support to warranty customers for branded systems such as Dell, Emc2, IBM, etc. And have worked in large environments such as Prudential Insurance in Newark, NJ which is where I started.
I felt confident in my abilities to handle bigger responsibilities and went to a stock brokerage firm named Fimat USA Inc. in New York as a Network
Administrator. While supporting the 100+ brokers on-site and remotely a company by the name of EMC2 World Wide which manufactures storage disk arrays called me and of course they made me a offer I couldn't refuse. I provided field service to thier clients on proprietary equipment made by Data General and after a couple of years it was out-sourced to Qualxserv (a service provider company now known as ~ World Wide Tech Services) as a field service
representative. There I supported different vendors in warranty as well as out of warranty computer systems. .
I am certified with DELL, HP, Sony, IBM, and Toshiba, Canon, Apple. I am also a Microsoft Certified Professional with the experience to prove it, and have acquired the experience by working directly with clients and end-users in the corporate and residential environments mentioned above. I have had direct contact with technical support personnel in almost all major brand computer companies and have taken numerous in-house training provided by some of these corporations.
Realizing the experience I have acquired
as a service provider, prepared myself for two years to become a
independent service provider. I can say that with the knowledge I have
acquired over the years, I am capable to provide quality and inexpensive
service to my clients. I have been on my own for over a year and have
acquired a list of loyal repeat clients (ex: Twill Realty, DMS Services) putting
their trust in TymeTech to handle their computer problems
TymeTech is currently contracted by Nexicore Service Provider and support their business partners which includes: Staples-Easy Tech, Best Buy-Geek Squad, Office Depot, Walmart HDTV Installation Services, Sam's Club HDTV Installations Services, Comcast Computer Services.
"Our number one goal as with my previous employers is to satisfy the customer at whatever cost."
As the owner of TymeTech, my business is based on the belief that "Our customers needs are of the utmost importance". That is why my entire team is committed to meeting those needs. And as a result of my beliefs, a high percentage of our business is from repeat customers and referrals.
All the experience acquired
throughout the years as a service provider has been put together and is being applied into a corporation named TymeTech On-Site Computer Services, which is to achieve total customer satisfaction
every single day...
"We welcome the opportunity to earn your trust and deliver the best service in the industry."
Thank you for stopping by and I personally look forward to doing business with you some day.
Owner and Computer System Specialist
On-Site Computer Services